Every line that earns its place follows one shape: action + scope + result. What you did, how much of it, and what changed because of it. Verbs first, no "responsible for", no adjectives about yourself.

Weak line	Stronger rewrite
Responsible for handling customer queries	Handled 40–50 chat and phone queries a day; cut average first response from 9 minutes to 4 over one quarter
Worked on a machine learning project	Built a churn model on 12,000 customer records in Python; 82 per cent accuracy, presented as final-year project
Good communication skills, team player	Trained 6 new joiners on the billing process; all 6 cleared internal certification within 3 weeks
Did testing for the application	Wrote 120 test cases for the payments module; found 23 defects before release, 4 of them critical
Assisted in social media work	Ran the college fest Instagram page for 3 months; grew followers from 400 to 2,300 and drove 600 registrations

💡 If you cannot measure the result, measure the scope — how many, how often, how large, for whom. "Handled 40 queries a day" is weaker than a saved-minutes number and far stronger than "handled queries". Every number must be yours and defensible; if you are estimating, estimate low.

The header is four items on one line: name, city, phone with country code, email that is your name. Add your profile address as plain text. Leave out photograph, father's name, marital status, date of birth and the signed declaration — those belong to an older template and answer nothing. Save as PDF named Firstname_Lastname_Role, unless the portal insists on a Word file.

Try it now — three bullets, rewritten

1. Copy the three weakest lines from your current CV/résumé into a blank note.

2. For each one answer three questions in plain words: what did I actually do, how much of it, and what changed because of it?

3. Rewrite each as a single line — action, scope, result — and read it aloud. If you could not defend the number in an interview, lower it until you can.